Victoria End of Lease Cleaning Checklist

Consumer Affairs Victoria describes the condition report as the record used to compare the property at the start and end of the rental agreement. Review it before creating the task list and keep dated photos or other records where appropriate.

Victorian renters must leave the property reasonably clean and in the same condition as when they moved in, allowing for fair wear and tear. This guide is practical preparation, not legal advice.

Cleaning is more effective when cupboards, benches and floors are accessible. Remove personal items, dispose of rubbish appropriately and identify anything that must remain with the property.

Use the agreement, condition report and booked service inclusions to confirm what applies.

Check showers, baths, basins, toilets, mirrors, fittings and accessible floors. Mould remediation, repairs and hazardous work are not ordinary domestic cleaning tasks.

Clear floors and accessible surfaces. Review wardrobes, shelves, doors, switches, skirting, marks and fixtures against the booked inclusions and entry condition.

Window, track and wall work varies by access, condition and selected extras. High exterior glass, restoration, paint correction and specialist work may be outside a domestic service, so check the inclusions before booking.

Accessible carpeted floors are vacuumed as part of End of Lease Cleaning. Maid Together does not currently provide carpet steam cleaning, hot-water extraction or professional carpet stain removal.

A cleaner may spot-treat a minor visible carpet stain at their discretion where it is safe and suitable, but spot treatment is not a booked checklist inclusion and no stain-removal outcome is promised. If professional carpet or steam cleaning is required, the customer must arrange it separately through another provider.

Consumer Affairs Victoria says professional cleaning can only be required in particular circumstances, including where the property must be returned to its starting state allowing for fair wear and tear, or where its condition requires professional cleaning. Check the agreement and official guidance.

Keep electricity, running water and suitable lighting available for the booked clean. Confirm entry, parking, keys and the handover timeline. Do not schedule the clean after utilities or lawful access have ended.

If your agent identifies a cleaning concern relating to an item included in your End of Lease clean, contact us with the details. We’ll review the concern against your booked checklist and your rights under Australian Consumer Law.

Where possible, please contact us within 48 hours so we can investigate the concern while the condition of the property is recent. This requested timeframe does not limit your rights under the Australian Consumer Law. Include your booking reference, the affected area and the relevant booked checklist item. Agent or rental-provider feedback and photos may also help where reasonably available, but they are not absolute requirements.

Nothing in this process excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

The renter remains responsible for belongings, rubbish, keys, records and communication with the rental provider. Maid Together performs the booked domestic-cleaning inclusions and selected extras. It cannot decide legal liability, repair damage or determine a bond outcome.